I found two installations of the app, one in Program Files and another in Program Files (x86). BTW, PsuedoChris's settings.xml change to true did not work for me.Įdit: It is working now. Use "ctrl-f" to find the phrase " forceyuy2", change value from "false" (default) to " true", then save changes to the file.Īfter applying this fix, I was able to open Video Capture and continue to configure video/audio and start recording.Open "settings.xml" file with text editor (ex.Find "settings.xml" file within \AppData\Roaming\Elgato\VideoCapture.Make sure Video Capture application is closed.:facepalm:Įdit: currently waiting on elgato's support to see if they have any suggestions.Įdit2: I decided to call their phone support and its some of the best I've experienced in years! No long phone menus and waited less than one minute to reach an actual person who was able to help resolve the issue.Īfter confirming nothing in elgato support pages worked, they provided directions to bypass the error: Nothing in Elgato's support site is working to resolve the issue. Please verify software and driver installation". I'm also unable to get past the error message: "Device could not be initialized. Im running a ryzen threadripper 3970x, Nvidia 3080 and have 64gbs of ram on windows 10 os build 19045.2311 I have attempted the privacy settings change as well as driver removal and am currently at a wall right now on how to continue troubleshooting the device to move forward and get it up and working again. I am Running Driver Version 7.7.0.127 with Elgato Video capture application version 1.15.2.119. I had video and audio for a bit and and the audio went out a few minutes in and and i went back a step to the video step to see if i could get the audio to pick back up and while the line indicator indicated it was receiving audio none was to be heard or saved in recording so I restarted my system and went to relaunch the Elgato Video capture software and recived device could not be initialized please verify software and driver installation at this point i noticed when ever i connected the device it would show up properly under device manger but also as USB API under other devices removing the USB API had no effect on the software through restarts and reinstalls. Im Running on windows 10 I have gone through the forms on the elgato website and have checked camera setting under privacy making sure it is on for the device and have uninstalled and reinstalled the drivers a few times. This can be done over HDMI and Component.Hello I have been attempting to get The Elgato Video Capture Analog to work and keep getting the error device could not be initialized please verify software and driver installation. It can capture a 720p and below at 60FPS. The Elgato Game Capture HD can capture 1080p but only at 30FPS or 25FPS depending on a 60/50FPS source.I recommend going 480p for online video, it looks way better. 480p support for most games, and Elgato Game Capture HD can capture it at 60FPS. ![]()
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